Privacy Policy
This Privacy Policy explains how Boroughline handles information when you use the app.
Data We Collect
Boroughline is designed to minimize personal data collection. We do not sell personal data.
- Location (optional): If you allow location access, the app uses your location to show nearby stations, your position on the map, and to fulfill address searches, directions, and route lookups you initiate. Location is processed transiently on our server only when needed for those requests — it is never logged or stored.
- On-device preferences: Favorites, settings, and saved pathways are stored locally on your device.
- Transit data: Train and bus positions, arrivals, and service alerts are sourced from public transit feeds.
- Contact & Feedback form (optional): If you submit this in-app form, the email address and message you provide are sent via Resend, our transactional email provider, to our support inbox solely so we can respond to you.
- Departure alarms on the web app (optional): Delivering an alarm notification when the browser tab is closed requires a small server component. It stores a randomly generated device identifier, your browser's push subscription, and your alarm times in server memory only — never written to disk, and cleared on every server restart. On iOS and Android, alarms are scheduled entirely on-device instead, and no server is involved.
How Data Is Used
- To provide arrivals, trip planning, and map features.
- To remember your in-app preferences on your device.
- To respond to feedback or support requests you submit.
- To deliver departure-alarm notifications you've set, on web builds.
- To support reliability and debugging of app functionality.
Data Sharing
We do not sell your personal information. Data may be processed by service providers required to operate app features — mapping and routing services (location data, transiently), and Resend (your email and message, only if you use the Contact & Feedback form) — consistent with their own privacy terms.
Data Retention
App preferences saved on-device remain until you clear app data, uninstall, or remove saved items in the app.
Your Choices
- You can deny or revoke location permission in your device settings.
- You can remove saved locations and preferences in the app.
Children's Privacy
Boroughline is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes To This Policy
We may update this policy from time to time. Updates are posted at this URL with a revised "Last updated" date.
Contact
For privacy questions, contact the developer through the support contact listed on the app store page.